We are dedicated to providing you with the best in customer service. Below are the answers to many of the most common questions. If your questions are not answered here, please feel free to contact the facility and speak to our Self Storage Manager. Also visit our Boat and RV Storage page, and Storage Tips Page for more information.
How long do I have to sign up for?
We offer month to month leases, meaning no long term contracts and no commitment. We set everone up onto "Auto-Pay" with a debit or credit card. So as long as you keep money in the bank, and your card information is current there will be no late fees.
When can I get to my belongings?
At our facility our gate access hours are from 6:00 am to 9:00 pm, 365 days per year, however Snow and High Winds can effect access. Our office hours are currently by apointment 10am-5pm Monday-Friday, but units can be booked by phone M-Sat.
How much notice to vacate must be given before I move out?
Our contract states a one month notice to move out, however if you call our staff they will reduce that time to suite your needs. It is usually best to move out by your normal due date. Full details on the vacating policy will be provided for you at the time of move-in.
Do you offer Moving Vans?
No, but there are several rental places in town. http://www.uhaul.com
How can I make a payment?
Right now we are setting everone up onto "Auto Pay" on a debit or credit card. It helps eliminate very costly late fees. Just keep money in the bank, and your card information current. We do have a payment drop box, however we do not recommend this for cash payments.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your needs. Storage unit sizes and prices vary. Visit this page for available sizes and prices.
How do I calculate how much storage space to rent?
Our expert managers can assist you in determining the right size. Just give us a brief description of what will be stored and we'll help you determine how much space is needed. See our Self Storage Tips Page for some great information.
I am new to Bend is A-Plus Mini Storage conveniently located considering rush hour traffic?
Our Self Storage Facility 97702, is just south of the Bend, OR 97701 border, which provides ideal storage units for most Bend, OR neighborhoods. We are just off 3rd Ave and east of the 97 freeway, 1 block north of Reed Market Rd. Therefore there are many east/west and north/south access routes to our site.
What forms of payment do you accept?
We accept checks, cash and all major credit cards, however we are converting everone over to "Auto Pay" on a debit or credit card.
Do you sell Locks, Packing and Moving supplies?
Yes, we sell high quality locks and a wide variety of packing boxes and moving supplies.